Self Service Identity Management:
Make Everybody Happy!
Self Service accelerates and enhances the value of Identity Management by creating a higher quality of service, enhancing data integrity, improving productivity and compliance, and significantly lowering costs. Fischer Identity enables organizations to quickly create a secure, compliant, and auditable identity environment that provides users with on-demand access to request access to network and physical resources, reset forgotten passwords, maintain their own identity information, and view corporate and organizational identity information from any location: choose web browser, network kiosk, or PDA (via Fischer’s PDA-based iFly).
Key Drivers
- Quality of service
- Employee/contractor/vendor productivity
- Employee lifecycle process integrity
Challenges
- Cost and speed of manual processes
- Automating workflows and policies specific to each org
Fisher’s Solution
- Auditable Self Service to all critical Identity Management functions: provisioning, password reset, identity directory (white pages)
- Access needed functions from anywhere, e.g., mobile, network kiosk
- Real-time access to current information
- Accelerates adoption of Identity Management
- Accommodates electronic forms solution of your choice
Customer Benefits
- Improve quality assurance (continually refine access requirements)
- Increase user satisfaction through higher service levels
- Provide rapid access to information when and where it’s needed
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