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Identity Management Online Presentation:
"Identity Management at
Maryland Institute College of Art"

Presented by Susan Miltenberger, Associate VP for Technology at Maryland Institute College of Art (MICA)

Learn how MICA addressed their identity management challenges including poor service, security concerns, risk of FERPA violations, and inefficient systems & workflows.

MICA achieved the following results and more by implementing a cloud-based identity management solution:

  • Refocused staff on more critical projects
  • Improved quality of service
  • Reduced help desk calls for password resets by 75%
  • Reduced provisioning errors to zero (0)
  • Decreased "wait time" for new accounts
  • Increased security
  • Reduced preparation time for audits

View Online Presentation Now
(Approximately 50 Minutes)


View Online Presentation

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